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2.1 Based on 12 reviews
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  • Customers like
    • Quality 1
  • Customers don't like
    • Poor quality of premium windows 4
    • Poor product quality 2
    • Warranty 1
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  • Nov 18
  • Building Products
  • Plainfield, New Jersey
  • Marvin Windows And Doors Sliding Patio Door
  • 120

We purchased 2 Marvin Sliding glass doors and the glass itself is wavy. During the day this isn't a problem. But a night, when you look at your reflection in the glass, it appears as if you are looking at a carnival mirror. We have a house that is full of rather large window. They are Andersen sliders made in the 1960's and when you look at your reflection in those windows, you can see a very... Read more

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  • Nov 17
  • Building Products
  • Hillsborough Township, New Jersey
  • Marvin Windows And Doors Staff
  • 64

We had a rep come to our door to give an estimate. We thought we were calling Anderson however listened to what he had to say. First of all he had no business card and no photos of any products. He came here hoping to close a deal- I was busy and getting ready for work- while my husband dealt with him. He knew I was indecisive due to time and he never offered to leave behind any... Read more

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  • Oct 29
  • Building Products
  • Monkland, Ontario
  • Marvin Windows Installation
  • 194

I have read your comments and even though you probably will not like my answer it sounds like installation is you problem . I install Marvin products regularly and have no issues and when we provide large house loads to new construction products we are onsite to ensure everyone is on board with how stuff needs to be installed . We didn't do that in the beginning and we paid for it by having to... Read more

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  • Oct 27
  • Building Products
  • Rogersville, Missouri
  • Marvin Windows
  • 201

We built a new home back in 1987... did extensive research for windows and doors... was torn between Hurd and Marvin at the time... clad casement windows started rotting within a few years... double doors have rotted. Window panes have developed moisture inside. Our window and door cost was over 20 k back then... The home was custom built by a buider with over 30 years experience. Although we... Read more

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  • Oct 22
  • Building Products
  • Phoenix, Arizona
  • Screen Door
  • 108

I needed replacement parts for French door screen kit. 6 aluminum hinges about 2" long and some door sweeps. 450$????? Obviously once you have paid them, don't expect "ANY" customer apreciation or help from them! The attitude is like,..." That's the price, what do you want me to do." I'm just not impressed with their high quality price, followed with extortion to remedy poor quality product!... Read more

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  • Oct 15
  • Building Products
  • Burke, Virginia
  • Marvin Windows Installation
  • 263

We built our home in 1986, decided to go "high end" with the windows and round tops and installed over 25 Marvin Windows. The window sills started failing within 5 years. All have been replaced with composite. The seal between the windows has failed and one after another the windows are clouding. Marvin was in a class action lawsuit over the windowsills. They offered to send us replacement... Read more

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  • Sep 15
  • Building Products
  • White River Junction, Vermont
  • Marvin Sliding Glass Doors
  • 310

I was sold 5 foot sliding doors, but when installed, they measured only 4ft 8in. When I complained to Brownell, they said, "Of course our 5 foot doors are smaller than listed." It was too late to return them. This is deceptive sales practice. Furthermore, the screens don't keep out bugs and latches don't latch. I payed thousands of dollars for these windows and doors, and they are poor quality... Read more

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  • Aug 31
  • Building Products
  • Keller, Texas
  • Marvin Sliding Glass Door
  • 275

We have had too many problems to count. Large sliding glass door system wouldnt slid, door lock messed up, screen wont lock, weather stripping messed up and the list goes on. This is just the large door. We also have 4 other smaller doors. One of them we cant even lock or unlock at times. We literally have to leave our home with the door not locked at times as it wont lock. BMC has been out... Read more

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  • Jul 31
  • Building Products
  • Renton, Washington
  • 358

I do not think it is manufacturers fault. They rely heavily on testing agencies that qualifies their product for ASTM standards, ISO, NAFS or AAMA certification before a product can be licensed and sold to the consumers. If your window is failing it is mostly likely not meeting the Performance Grade. Now most people, including sales reps confuse the terminology DP rating and PG rating. If you... Read more

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  • Jul 01
  • Building Products
  • Strafford, Missouri
  • Marvin Door
  • 720

I started calling the 1st winter I lived in my new home about the windows and doors fogging up between the panes. I called every year for SIX years, always the same thing, "Nothing wrong with these windows or doors"...The double patio doors have ROTTED from within so bad the wood is falling off of the doors in pieces. If it rains the water will seep through the rotted wood. FINALLY the last guy... Read more

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