Marvin Windows And Doors - Do NOT pay Marvin Windows until you are sure your hardware works
I paid over $40,000 for all of my Marvin windows and doors in our home project. To this day, I still have the wrong sliding door locks in my expensive doors.
STILL....once the contract got paid...they were gone. I didn't catch that one lock was just a pass thru for an exterior door. I have contacted local Marvin rep, he always says that its coming but then nothing.
So I have no way to secure my house by locking the door other than to add an sliding bolt to the exterior. They give lip service to fix it but never follow through...they got their money, I didn't check every crevice.......
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.
Marvin Windows And Doors Cons: Poor customer support, Poor follow up.
Location: Manhattan, Kansas
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