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Marvin Windows And Doors - Not happy with Marvin Integrity cottage style windows
I have 35 Marvin Integrity windows in my house, 15 of them are cottage style which means the bottom sash is larger than the top. I have been having problems with the bottom window spring mechanisms breaking. I have replaced one or both mechanisms in the bottom cottage...
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#1113670
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windows rotted on me, heard they were made with green wood that caused them to dry out and rotted on me I will never use your product again the people I worked with in the beginning were great, then it got worse, I wouldn't get call backs they treated me like dirt bad...
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1.2
#1109936
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I have an elevated triple sliding glass door 1 side slides the center and other panel stationary. Center panel glass exploded with no sign of anything hitting it. Spent a fortune on integrity ultrex windows and doors. Live on a lake and most of the back of house is...
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1.0
#1094522
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Marvin Windows And Doors - Rotting windows

Marvin Windows And Doors
#1056736
2.2
Details
2 years ago I had to replace my living room casemaster solid wood metal Clad windows which were rotting out in the bottom corners. Now I am faced with the same scenario in our kitchen. Our windows were meticulously finished and every 5 years I put a new coat of polyurethane on after sanding. The company has done nothing.
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Marvin Windows And Doors Window Review

Marvin Windows And Doors
#974790
1.5
Details
I have six year old Marvin windows. Cold air rips through them live a sieve. All ultrex integrity. My 1964 wood frame windows were much tighter. I will add thermal images soon. Pissed in mn.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Integrity Review

Marvin Windows And Doors
#914950
Bought Integrity windows & patio door, installed in 12.15. The WORST customer scve experience EVER! Waiting for 5th tech visit since April to fix widow that will not slide. CUSTOMER SERVICE? There is none...no follow thru...takes 6 weeks for tech. Dealer Bliffert Lumber, Waukesha, WI scores 0 on follow up. 3 people who do not return calls. Treat you like Family? Mom & Pop biz so dysfunctional!
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Marvin Windows And Doors Customer Care Review

Marvin Windows And Doors
#859795
TERRIBLE CUSTOMER SERVICE. WEEKS TO GET REPLACEMENT PARTS AND THEN SENT WRONG PARTS. INEPT SERVICE MANAGEMENT.
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4 of the 10 windows that were installed in 1998 have wood rot. 2 of those windows have wood rot to the extent that the Marvin installer said they could fall out. Admittedly, the windows are past warranty. I do not expect the windows to be replaced free. However,...
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2.2
I liked
  • Have replacement windows in many sizes
#1084005
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The review said there were numerous issues and zero resolved - they can't all be installed incorrectly. I put Integrity windows in my addition eleven years ago - maintenance free they said - they are faded on the exterior and need to be painted. A couple of the...
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3.0
I liked
  • Having windows
I didn't like
  • Having so much of my time wsted on this site
#1081660
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I purchased 19 Marvin windows from one of Marvins authorized dealers, J. F. Johnson Lumber in Maryland. Marvin's website says that building relationships is important and they go above and beyond to provide the best personal service possible. Then they direct you to...
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1.0
#1067558
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14 of 16 Marvin windows in my home have bad seals on them. Marvin has come out in three separate occasions and tested them and I was told they could not replicate the problem. Which to them means all windows are good. They tell me it probably has to do with the...
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Anonymous
Anonymous

I have three Marvin windows leaking into the inside of my home. I found out by testing them myself just why they leak. Try this: run water under pressure pointed at the bottom...

2.4
#1040896
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Built house 2003 by very reputable builder. Put all Marvin clad windows and doors in. Door rotted out at bottom in about 6 years. Now have 16 casement windows so rotted they are falling apart if opened. Very unhappy as I spent $254,000.00 on windows and doors alone,...
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Anonymous
Anonymous

They Are ***. Rot at bottom. Now black mold. Rotten wood. I also thought I was buying the best by buying Marvin windows. They WERE installed correctly.! Why would one ever th...

Anonymous
Anon101

Anon 100 obviously missed the fact that your windows and doors are clad units. The rotting most likely occurred from moisture getting trapped between the cladding and the wood...

1.0
I liked
  • Superior fit and finish of the units
I didn't like
  • Lack of seal to window penetration
#1024787
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Bought 2 large double sliders with a picture window center.When it was -20F I noticed drafts coming in the tops and bottoms of the slider portion.Contacted the lumber yard I bought them from and they put me in contact with Infinity.A man came out and installed more...
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1.0
I didn't like
  • Can see daylight between sash and weatherstrip
#1005607
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My experience with Marvin has revealed that the company not only makes an overpriced product of inferior quality but that it also could care less about customer service. I spent over $150,000 on Marvin windows and doors, all of which were their "premium" grade...
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1.0
I liked
  • Ease of retrofit
  • Super enterprises was great marvin manufacturing is the problem
  • Product line
I didn't like
  • Bad customer service defective windows
  • Being lied to and poor quality
  • Too expensive for quality
#997518
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