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14 of 16 Marvin windows in my home have bad seals on them. Marvin has come out in three separate occasions and tested them and I was told they could not replicate the problem. Which to them means all windows are good. They tell me it probably has to do with the...
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2.4
#1040896
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Built house 2003 by very reputable builder. Put all Marvin clad windows and doors in. Door rotted out at bottom in about 6 years. Now have 16 casement windows so rotted they are falling apart if opened. Very unhappy as I spent $254,000.00 on windows and doors alone,...
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Anonymous
Anon101

Anon 100 obviously missed the fact that your windows and doors are clad units. The rotting most likely occurred from moisture getting trapped between the cladding and the wood...

Anonymous
anon100

This isn't Marvin's fault, it's the builder's fault. I also had a "reputable" builder renovate my house and over the course of 12 years, I had three door bottoms rot out. Ther...

1.0
I liked
  • Superior fit and finish of the units
I didn't like
  • Lack of seal to window penetration
#1024787
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Bought 2 large double sliders with a picture window center.When it was -20F I noticed drafts coming in the tops and bottoms of the slider portion.Contacted the lumber yard I bought them from and they put me in contact with Infinity.A man came out and installed more...
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1.0
I didn't like
  • Can see daylight between sash and weatherstrip
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Marvin Windows And Doors Window Review

Marvin Windows And Doors
#974790
1.5
I have six year old Marvin windows. Cold air rips through them live a sieve. All ultrex integrity. My 1964 wood frame windows were much tighter. I will add thermal images soon. Pissed in mn.
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Integrity Review

Marvin Windows And Doors
#914950
Bought Integrity windows & patio door, installed in 12.15. The WORST customer scve experience EVER! Waiting for 5th tech visit since April to fix widow that will not slide. CUSTOMER SERVICE? There is none...no follow thru...takes 6 weeks for tech. Dealer Bliffert Lumber, Waukesha, WI scores 0 on follow up. 3 people who do not return calls. Treat you like Family? Mom & Pop biz so dysfunctional!
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Marvin Windows And Doors Customer Care Review

Marvin Windows And Doors
#859795
TERRIBLE CUSTOMER SERVICE. WEEKS TO GET REPLACEMENT PARTS AND THEN SENT WRONG PARTS. INEPT SERVICE MANAGEMENT.
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My experience with Marvin has revealed that the company not only makes an overpriced product of inferior quality but that it also could care less about customer service. I spent over $150,000 on Marvin windows and doors, all of which were their "premium" grade...
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1.0
I liked
  • Ease of retrofit
  • Super enterprises was great marvin manufacturing is the problem
  • Product line
I didn't like
  • Being lied to and poor quality
  • Bad customer service defective windows
  • Warranty
#997518
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We have a large house full of Marvin windows, recently we remodeled and were talked into going with Marvin again though ones installed in 1981 leaked. Now the brand new very expensive wood windows leak rain through them. The glass store said that is normal in high wind...
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#997180
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Marvin Windows And Doors - Rotten Marvin windows!
Marvin Windows And Doors - Rotten Marvin windows!
We remodeled our house, installing 33 Marvin windows of various sizes and styles. Within 8-10 years they began to lose their seals and cloud up. We replaced 4 of the worst. Now another 15 are bad. Wood sashes have rotted out and are leaking water inside. Almost all...
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2.0
I liked
  • Product line
I didn't like
  • Poor product quality
#990437
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We ordered 2 Integrity Patio Doors with grids between the glass to match our Marvin windows and to match a door from a different manufacturer. BUYER BEWARE. These grids rattle terribly when the door is opened and closed. They have bumpers to reduce the rattle, but they...
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#984388
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We bought three Marvin windows (5-feet by 9-feet) with one large window in the center and a slider window on the ends. We noticed water actually collecting in the slider part in front of the center window when we had a rain storm (windows were locked) or precipation...
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I didn't like
  • Company not willing to discuss problem with windows
  • Unwillingness of company to solve initial problems
#982648
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In 2011 I spent thousands installing what I thought were high-end durable windows from Marvin Windows: 6 casements and 3 double hung. They are not durable and wear poorly. Within the first year, the hardware on the casement windows started breaking. The hardware is...
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2.0
I liked
  • Super enterprises was great marvin manufacturing is the problem
I didn't like
  • Poor quality of premium windows
#956756
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The installation of our Marvin Windows was the worst mis-hap of poor trade manship than we have ever experienced. We actually had to request the workers stop caulking, immediately, before they did any more damage to our brick. The inside trim work and painting job...
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4.0
#953790
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