Marvin Windows And Doors - Dissatisfied customer
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New ReviewerWe replaced our back door thru this company. Our old door measured 80 inches.
They replaced it with a 79 1/2 in. custom door for reasons no one has been able to explain to us. It created an issue because our screen door could not be put back on causing us to have to buy a custom made screen door (standard door will not fit as they are 80 inches) which will cost an addition $850. We feel the company mismeasured and or did not take into consideration the screen door would not fit even after measuring twice by 2 different people and would like some type of reimbursement towards a new screen door.
We have purchased every single window and door thru this company, spending tens of thousands of dollars. We have had the door for a few weeks now and no one has yet to reached out to us for a solution or an explanation.
Monetary Loss: $850.
Preferred solution: Let the company propose a solution.
Marvin Windows And Doors Pros: Good quality.
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