Santa Barbara, California
1.9K views 4 comments
Not resolved

Have a new house built in 2010 with 40 Marvin casement style, metal clad, wood windows with retractable screens; 4 metal clad wood sliding doors with low profile sills; and 4 single and 2 double French doors.The window hardware rubs the wood when opening and closing, the windows need constant hardware adjustment in order to open and lock shut, and the retractable screen mechanism fails frequently leaving ugly screens hanging inside the house.

Related: Marvin Windows And Doors - Windows leak air like they aren't even there!

The windows do not slide open to allow cleaning the outside without applying silicone spray along the metal track, and the rubber screen keepers come loose from the wood leaving a large gap and exposed edges. When the wind blows, cold air comes in around the inside of the window frames. The ten and twelve foot metal clad, wood sliding doors leak water into the bottom track when it rains and cause damage to draperies... According to Marvin this is normal and the water should drain out eventually; it does not.

The rubber weatherstrip along the multi-panel sliding doors comes out of its track making them hard to move and allowing wind and water inside. The only way to fix weatherstrip is to remove the door and reattach it. Unfortunately it just comes out again in a few months. The fancy door locks stop working, the hook part that catches falls inside the door; the handle has to be removed and re-installed to fix the lock.

I have one lock that has been fixed four times. All of my metal clad sliding doors have split joints and leak air around the edges. Marvin serviced the windows and doors several times when they were new. Now that they are literally coming apart, they volunteer to send the parts out for free; unfortunately the labor cost is the expensive part of the repair.

I would never buy Marvin again; my windows and doors were supposed to be some of their best products. There is no way to clean the retractable screens because they are not held in the frame securely enough to vacuum and can't be removed to wash.

My recommendation, save yourself a lot of misery and buy Anderson or some other brand.Marvin products are poorly designed and built.

Review #394129 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $90000
Preferred solution Not specified

Had an Experience with Marvin Windows And Doors?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
VERY disappointed with Marvin
Santa Barbara, California, United States #694815

I too have installed Marvin metal clad wood casement and double hung windows.I have been experiencing several issues with them and since it has been more than two years they will only send parts and I pay for the repairman.

It has been a few months and they still have not even sent me all the parts that are needed to fix them. Maybe check out Pella .


Lafayette, California, United States #684661

I am currently having problems with the retracting screen on a Marvin casement window. It will not retract and the fabric has come out of the edge slots. I have contacted the company that sold the Marvin window to us, but have not had any response yet.

Minneapolis, Minnesota, United States #681466

Sounds like an Andersen rep.

Repair Person
Fair Oaks, California, United States #630439

Have you tried contacting the distributor in your area to get the windows serviced? Did they turn you down?

You May Also Like

Marvin Windows And Doors - Rotten Marvin windows! Marvin Windows And Doors "We remodeled our house, installing 33 Marvin windows of various sizes and styles. Within 8-10 years they began to lose their seals and cloud up. We replaced 4 of the..." Read more Marvin Windows And Doors - Rotted Marvin Windows 1 year after warranty Marvin Windows And Doors "Marvin Windows are ***. Window's 11 years old have rotted frames. I've had a Marvin installer inspect the installation and was told that they were installed correctly. Not only has..." Read more Wolf Home Products - Review about Wolf Cabinets Hudson Cabinets from Nashua, New Hampshire Wolf Home Products "We redid our kitchen August 2014 and chose Wolf because of price and we liked the look of the sample cabinet in the showroom. They seemed well made, but now..." Read more Marvin Windows And Doors - 11 years and they are - wasting away. Marvin Windows And Doors "Seatle home with Custom 5 lite bay window (west facing). the window frame / casing is literally rotting itself out. It was properly installed, but not holding up to real..." Read more Prudential Visas Scam - Beware from big scammer  Prudential Visas Scam "Beware from big scammer - They don’t have valid trade license for immigration activity. - They are not authorized agent for Canada, Australia and new Zealand immigration they even don’t have MARA..." Read more Best Buy - Fraud company Best Buy "I ordered 1 iphone 7 plus 128 gb. Shop kepper by mistake shipped 3 iphone and 1 samsung 64gb 7edge .now he forced me to pay for all of them.I..." Read more Calatlantic Homes - Buyer Beware! Calatlantic Landscaping is a big problem! Calatlantic Homes "My wife and I bought a home from Calatlantic in February of 2016 and had generally been happy with our new home - that is, except for the landscaping. About..." Read more Pizza Hut - Delivered pizza Pizza Hut "Ordered a lg handtoss pepperoni and mushroom pizza with extra sauce on line to get special. No spray or seasoning on crust. 11 minutes after I placed my order it..." Read more