Marvin Windows And Doors Reviews

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Marvin Windows And Doors - So disappointed
Marvin Windows And Doors - So disappointed
Marvin Windows And Doors - So disappointed
Marvin Windows And Doors - So disappointed
Marvin Windows And Doors - So disappointed
Replaced my windows in 2005 that were installed when the house was built in 1928. The old one were perfect, so sorry I did this, the Marvin ones are rotting and when I contacted them they said the 10 year warranty was up, just over the 10 years. I used an agent, who...
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6 comments
#1979707

I had most of the windows on the first floor of my house replaced with Andersen in 2003 - going strong, great, heat retaining windows. Last summer I had 2 Marvin windows installed in my upstairs bedroom.

Unlike the Andersen, you can feel the cold air rolling off them - such poor quality insulation.

I'm very disappointed. Do not buy Marvin - expensive and poor quality.

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ID
#1185800 Review #1185800 is a subjective opinion of poster.
Product
Marvin Windows And Doors Window
Pros
  • Looks of the windows and doors
Cons
  • Poor quality and defective material
Reason of review
Bad quality
Loss
$11500
Preferred solution
Let the company propose a solution

1.0
We ordered our windows in June 2021, which was seven months ago. We are still missing windows and screens. Our $10k front door arrived broken this week. It doesnt open and close. Seriously, they sent a door that cant physically open. Still no answers on when a...
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ID
#3282148 Review #3282148 is a subjective opinion of poster.
Location
Nashville, Tennessee
New Reviewer

If someone breaks a window you’re screwed

1.5
In 2005 I equipped my house with all new wood clad Marvin windows thinking they were a quality product. Mechanically theyve been able to withstand test of time, but when one of the panes was broken I was told I would need to replace the entire window! But to add insult to injury, the window is discontinued and is a part of a set, so I would need to replace 5 windows to make them match!! So with installation, replacing a pane of glass could cost me upwards of $5000. This is obviously a massive design flaw and Marvin is unwilling to take responsibility for it. This is disappointing to say the least, and my recommendation is to avoid Marvin Windows at all costs.

User's recommendation: Don’t buy Marvin Windows.

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ID
#3276243 Review #3276243 is a subjective opinion of poster.
Location
Oakland, California
Pros
  • Looks
Cons
  • Can not replace window pane
Preferred solution
Price reduction
New Reviewer

1.0
We ordered Marvin Windows in August 2021, with a 16 week lead time. The windows were promised the week of Thanksgiving 2021 16 of the windows arrived on 8th of December 2021. As of January 15th, 2022, we still don't have Windows. Our job is stopped in its tracks. We...
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ID
#3258538 Review #3258538 is a subjective opinion of poster.
Location
Asheville, North Carolina
Loss
$5000
Preferred solution
Deliver product or service ordered

Unhappy customer

1.1
Bought two sliding glass doors, Total with installation was $12,000. One has had problems from near the beginning. Squeals when opening and shutting. The major problem is the door bouncing back when shutting. Had sales and installer out and they can't fix it. So I have a door leak if I don't pull the door to lock it. Scott Seidenstricker Reno, NV

User's recommendation: Don't buy Mavin Windows or door.

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ID
#3092642 Review #3092642 is a subjective opinion of poster.
Location
Reno, Nevada

Sick and tired of Marvin windows and doors lousy functioning

1.9
Screens are poorly made, for starters. The door handles are lousy and our French patio door handle often comes right off in my hand, or our guests'. The windows are very difficult to open and pieces move from the sash preventing easy opening or any opening at all. We spent a fortune on 'high end' Marvin windows and doors and they are basically JUNK! Go with Andersen .so]]]]]]] some other

User's recommendation: DO NOT BUY. In this case, it is just expensive junk.

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ID
#2777732 Review #2777732 is a subjective opinion of poster.
Location
Monroe, New York
New Reviewer

They wouldn’t help me

1.0
I need to purchase casement crank handles and covers and I dont want to use my distributor because hes an idiot

User's recommendation: Don’t use Marvin windows.

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ID
#2759676 Review #2759676 is a subjective opinion of poster.
Preferred solution
Casement Kranks and covers

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Verified Reviewer New Reviewer

Incredibly poor screens

Marvin Windows And Doors - Incredibly poor screens
Marvin Windows And Doors - Incredibly poor screens
Original review updated by user Aug 04, 2021
Screens allow so many bugs and gnats in, that windows can never be opened. If you should have your windows open and a light on in the room, so many gnats rush into the room that they have set off the smoke detector 5 times so far, always in the middle of the night. The window area is always filthy with dead bugs. Windows are 2 years old.

User's recommendation: Stay away from Marvin.

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ID
#2695653 Review #2695653 is a subjective opinion of poster.
Cons
  • Opening windows
  • Screens
Preferred solution
Deliver product or service ordered

Infinity window no longer closed

Representative of Marvin Windows has been in contact. Have provided S/N and picture ,as well as description.
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1 comment
#2035157

Has this been resolved yet? If not, please let me know. Thanks, Chris from Marvin

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ID
#2596814 Review #2596814 is a subjective opinion of poster.
Location
Bedford, New Hampshire

Warrantee question

I need 2 new crank shafts. Repeated phone calls and still no order placed. I want to give Marvin my cc number, so I can get what I need, but I keep getting sent to a voicemail. Friendly people, but poor customer service!

User's recommendation: Don’t recommend.

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1 comment
#2035156

Has this been resolved yet? If not, please let me know. Thanks, Chris from Marvin

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0 0
ID
#2540598 Review #2540598 is a subjective opinion of poster.
Location
Chicago, Illinois

2.7
We spent a ton of money on Marvin windows. We fell in love with the modern wood patio sliding door after spending 3 years looking for a door we liked. We bought wood windows for the main part of the house (living, family, dinning) and fiberglass for the bedrooms to...
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1 comment
#2035158

Have you called Marvin to have a technician come to you home to address?

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ID
#2490003 Review #2490003 is a subjective opinion of poster.
Location
Plainfield, Illinois

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Verified Reviewer New Reviewer

1.0
Marvin Windows And Doors - Windows not as Marvin says they are
Marvin Windows And Doors - Windows not as Marvin says they are
Original review updated by user Mar 10, 2021
Recently I had Marvin Essential fiberglass (supposedly) windows installed on the south side of my home. I had asked the salesperson before buying these expensive windows if there was any vinyl or plastic on the windows. I was assured they were fully fiberglass, so I...
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ID
#2451510 Review #2451510 is a subjective opinion of poster.
Loss
$10000
Preferred solution
Let the company propose a solution
New Reviewer

Horrible customer service

1.5
I spent over 50K on Marvin doors and windows. I placed an order on Oct 16 and at the time of my order the lead time was 8 to 10 weeks. I was supposed to receive the doors and windows by the end of Dec. then they delayed and said they will ship it something around Jan 16, then again delayed it and as of Feb 4 I couldn't get a definite ETA for my order. Just a few min ago the dealer emailed me a new delivery date of Feb 28! 4.5 months after I placed the order. Marvin customer service has no clue about anything, they never informed me of the delays ahead of time or even can answer a simple question of locating my order just a total mess. I would never ever order Marvin again!
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1 comment
#2055607

We experienced similar delays. Almost 6 months and the quality was substandard.

Parts missing, wrong color hardware (literally two color hinges on the same door), etc. This company has become an absolute joke and I can't understand how they claim to sell a premium product.

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0 0
ID
#2409075 Review #2409075 is a subjective opinion of poster.
Product
Marvin Windows And Doors Door
Cons
  • Every aspect
  • Too expensive for quality
Loss
$10000
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Exploding Double Paned Integrity Windows

1.0
Marvin Windows And Doors - Exploding Double Paned Integrity Windows
Marvin Windows And Doors - Exploding Double Paned Integrity Windows
We have lived in our home for over 15 years and one of our bedrooms had replacement, double hung, Marvin Integrity Windows installed as replacements by the prior owner. Strangely, in the last two months, the inside glass pane of the upper section of two of the windows has shattered (loudly) for no reason, without any impact or other stress, that can be ascertained. I was literally just sitting at my computer when each incident happened. These are obviously way out of warranty, but it will be a pain to remove the windows (when the weather warms up) and take them to a local dealer for replacement.
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1 comment
#1988332

I experienced exactly the same thing with the top sash of a Marvin Integrity triple pane window. Noone was even in the room when it shattered.

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ID
#2404022 Review #2404022 is a subjective opinion of poster.
New Reviewer

Rotting sillls on Marvin wondows

Went to open a Marvin casement in my home. Crank mechanism pulled rotted wood right out of sill! I replaced all of the windows in my home with high end Marvin wooden windows. Several have rotted. They were installed about 15 years ago, but should the wood rot out with normal use? I am annoyed. Anyone ever use a window repair company to replace rotted wood on sill?

User's recommendation: I cannot recommend Marvin windows.

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ID
#2385801 Review #2385801 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

We replaced our back door thru this company. Our old door measured 80 inches. They replaced it with a 79 1/2 in. custom door for reasons no one has been able to explain to us. It created an issue because our screen door could not be put back on causing us to have to...
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ID
#2303732 Review #2303732 is a subjective opinion of poster.
Pros
  • Good quality
Loss
$850
Preferred solution
Let the company propose a solution

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