Latest review first
We built in the year 2000, looking for the highest quality windows available. We were talked into Marvin Windows 18 years later we are replacing all the window sashes . They were awarded a huge settlement on the wood processing but none of that money went to the...Read more
Marvin Windows And Doors - Heat help
Darcy was patient and clear and resolved my issue (could not reinstall my window) quickly.
Marvin Windows And Doors - Thanks!!
Darcy helped me quickly and patiently when I needed help getting my window back in place.
I thought I was buying the best. Instead, I got the Ultimate piece of junk. This door leaks water so easily that it can't even withstand the sprinkle of a watering can. Not only does the in-swing door leak, but the two stationary panels on the sides leak profusely...Read more
I didn't like
Marvin Windows And Doors - Leaking patio door
Sliding patio door leaks. It damaged the ceiling below. Their rep is unresponsive. I am not happy. I have to seal the door from outside with a duct tape to stop water getting into the tracks.
I had Marvin's best patio door installed by a reputable installer. Even the Marvin tech admitted the installation was excellent. Marvin's Ultimate In-swing patio door with two stationary panels leaks like a sieve! After 5 months of waiting weeks between tech visits and...Read more
I had to replace my living room 2 sliding door. I purchased 4 Marvin doors from one of Marvins authorized dealers. It should be the best door on the market. Marvin sliding door quality not acceptable. Left broken screw in the door lock, stripped screws head, uneven...Read more
The inside sheet of tempered glass in our moving panel in our 2 year old Marvin sliding glass door spontaneously shattered in the middle of the night while we were sleeping. We took pictures and sent them to Marvin. Their response was to charge us $1500 to fix the...Read more
We built our house between 1989-1991. Beginning in 2005 the window balances began to fail. Within two years about half the windows needed replacement balances. Marvin sent a representative. He said the warranty wouldn't cover replacement. I bought new balances and...Read more
We installed a set of Marvin Integrity windows in 2014. The paint started to peel off within the first year. Back and forth with Marvin for a year and they finally agreed to repaint the windows. They promised that the finish would be as good or even better as the...Read more
- Good reputation
I didn't like
- Poor customer support