Marvin Windows And Doors
Reviews and Complaints
Overpriced junk
We spent a ton of money on Marvin windows. We fell in love with the modern wood patio sliding door after spending 3 years looking for a door we liked.
We bought wood windows for the main part of the house (living, family, dinning) and fiberglass for the bedrooms to help with humidity issue. They look lovely. Performance wise? Awful.
The air pours in with the fiberglass windows. We even used a thermal scanner and saw just how bad the fiberglass sliders leaked. Windows this bad should not be allowed to be sold. In Europe they wouldn't be!
So come on America! Why do we have overpriced junk? We looked at all the big window names, and anything worth anything isn't sold in Illinois. Out West you have real options for energy star windows.
Here? You have to buy vinyl or have a builder that imports windows from Europe.
Avoid these things. Waste of $ on inefficient junk.
Warrantee question
User's recommendation: Don’t recommend
Horrible customer service
- Every aspect
- Too expensive for quality
Preferred solution: Deliver product or service ordered
Rotting sillls on Marvin wondows
Preferred solution: Let the company propose a solution
User's recommendation: I cannot recommend Marvin windows
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied customer
We replaced our back door thru this company. Our old door measured 80 inches.
They replaced it with a 79 1/2 in. custom door for reasons no one has been able to explain to us. It created an issue because our screen door could not be put back on causing us to have to buy a custom made screen door (standard door will not fit as they are 80 inches) which will cost an addition $850. We feel the company mismeasured and or did not take into consideration the screen door would not fit even after measuring twice by 2 different people and would like some type of reimbursement towards a new screen door.
We have purchased every single window and door thru this company, spending tens of thousands of dollars. We have had the door for a few weeks now and no one has yet to reached out to us for a solution or an explanation.
- Good quality
Preferred solution: Let the company propose a solution
Terrible Windows
User's recommendation: Avoid.
Rude Service
- Nice looking
- Parts break and windows wont stay open or open at all
Preferred solution: Let the company propose a solution
User's recommendation: Don't expect help from this manufacturer if you warranty is a little out of date of from install.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganSuch poor quality and service
Preferred solution: Price reduction
User's recommendation: Buy a different product
Dissapointed
We built a new home in 1993. We had 22 windows and a patio door installed.
We began to see mold/dark coloring around windows and patio door. A representative came to our home and he said they would replace a couple of windows and the patio door. After a couple of mix ups they replaced the door and windows. Sometime after that we noticed more windows molding and they ask us to send pictures.
We did and they said they looked just fine...they did not look fine. Now our second patio door is molding and all of our windows. Some of the wood is rotting and falling off in chunks. We are an elderly, retired couple who does not have money to replace all of our windows and patio door.
Marvin does NOT care.
They got their money and shut the door on us. We will tell ALL people we know and more NOT TO BUY MARVIN!
- Unwillingness of company to solve initial problems
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy Marvin windows. They will not stand behind the m! I rated with one star it in fact wanted to give tenement 0.
Huge Problem with Windows and No Customer Service
Preferred solution: Deliver product or service ordered
User's recommendation: If you must buy Marvin windows, check sashes carefully before installing.
I have Marvin Windows that were installed when my house was built 5 years ago and I have hated them from the beginning
User's recommendation: If I could do it over, I would buy Anderson Windows
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMarvin Window Rot
Some of my Marvin windows made in 1997 or 1998 are rotting what can I do? My windows are casement style with metal frames.
Preferred solution: Let the company propose a solution
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Eagan, MinnesotaMarvin...not much help.
- Product
- No customer service
- Unwillingness of company to solve initial problems
Preferred solution: Let the company propose a solution
User's recommendation: Avoid anything that has a Marvin Window, new or old. Product is crap and they don't care.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPatio doors are really bad products. Customer service is no support.
- Product lasted only 4-5 years
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy any Marvin products.
Condensation
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