Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

We remodeled our house, installing 33 Marvin windows of various sizes and styles. Within 8-10 years they began to lose their seals and cloud up.

We replaced 4 of the worst. Now another 15 are bad. Wood sashes have rotted out and are leaking water inside. Almost all have lost their seals.

We will have to replace them all and I'm guessing the cost will exceed 15K. Marvin rep visited once and was willing to supply some window 'blanks' but we would have to frame them and have a carpenter install them. We did this but it was quite expensive.

Now we have to go through the whole process again. Those windows whose frames have leaked and rotted will require repair of damage to the walls of the house.

Product or Service Mentioned: Marvin Windows And Doors Window.

Reason of review: Bad quality.

Monetary Loss: $15000.

Preferred solution: Let the company propose a solution.

I liked: Product line.

I didn't like: Poor product quality.

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